Privacy Policy
Effective Date: May 18, 2023
This Privacy Policy governs the manner in which Sisu Window Cleaning ("we," "us," or "our") collects, uses, maintains, and discloses information collected from users (referred to as "you" or "your") of our website sisuwindowcleaning.com (the "Website") and any related services provided by us.
1. Information Collection and Use
1.1 Personal Information
We may collect personal information from you when you visit our Website, register an account, place an order, fill out a form, subscribe to our newsletter, respond to a survey, or interact with our services in any other way. The types of personal information we may collect include but are not limited to:
- Name
- Email address
- Mailing address
- Phone number
- Payment information (such as credit card details)
- Demographic information
1.2 Non-Personal Information
We may also collect non-personal information about you whenever you interact with our Website. This may include but is not limited to the browser name, the type of computer or device used, and technical information about your means of connection to our Website, such as the operating system and internet service providers utilized.
1.3 Cookies and Tracking Technologies
Our Website may use "cookies" to enhance your user experience. A cookie is a small text file that is stored on your computer or device for record-keeping purposes and allows us to remember your preferences. We may use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your computer or device until you delete them) to provide you with a more personalized and interactive experience.
2. Use of Collected Information
We collect and use your personal information for the following purposes:
- To improve customer service: The information you provide helps us respond to your customer service requests and support needs more efficiently.
- To personalize user experience: We may use information in the aggregate to understand how our users as a group use the services and resources provided on our Website.
- To process transactions: We may use the information you provide when placing an order to process that order and provide you with related services.
- To send periodic emails: We may use the email address you provide to send you information and updates pertaining to your order, as well as occasional company news, updates, promotions, and related product or service information. If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
3. Data Sharing and Protection
We do not sell, trade, or rent your personal information to third parties for their marketing purposes. However, we may share your information with trusted third-party service providers who assist us in operating our Website, conducting our business, or providing services to you, as long as those parties agree to keep this information confidential.
We may also disclose your personal information when required by law or in response to a valid legal request, such as a court order, subpoena, or government investigation.
We take reasonable precautions to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet or electronic storage method is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
4. Third-Party Websites
Our Website may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. We encourage you to review the privacy policies of those third parties before providing any personal information or using their services.
5. Children's Privacy
Our Website is not
intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will delete the information from our systems.
By using our Website, you consent to the terms of this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein. If you do not agree with this Privacy Policy, please do not use our Website.
We reserve the right to update or modify this Privacy Policy at any time without prior notice. It is your responsibility to review this Privacy Policy periodically for any changes. Your continued use of our Website after any modifications to this Privacy Policy constitutes acceptance of those changes.
If you have any questions or concerns about this Privacy Policy, please contact us at [email protected]
Last updated: May 18, 2023